Every question, answered straight.
Organized by topic. If you don't see it here, ask directly — contact us.
Ordering & Minimums
What's the actual minimum order?
There isn't one on any print method. A single piece is priced fairly against that item's real setup and print cost — it will cost more per piece than a large order, because fixed costs like a screen or a digitizing file spread across fewer pieces, but the order itself is never refused.
Why does a small order cost more per piece than a big one?
Because that's the honest math. Screen printing and embroidery both have a real fixed cost up front (burning a screen, digitizing a logo) that exists whether you order 1 piece or 100. Spread across more pieces, that fixed cost gets smaller per piece. We show that fixed cost separately so you can see exactly what you're paying for, instead of guessing at a padded "small order fee."
Do you charge a reorder fee if I come back for more of the same design?
No. Screen and digitizing files are kept on record, so a reorder of a design we've already produced skips the setup fee entirely — at any quantity, including a single piece.
How do I get an exact price?
Use the quote form with your garment type, quantity, and design (or a description of one) — you'll get itemized pricing back, typically within one business day.
Print Methods
Which print method should I use?
Simple 1–4 color designs at quantity 6+ on cotton usually favor screen printing. Full-color, gradient, or photo-detail designs, or small quantities, usually favor DTG. Polyester or blended fabric usually needs DTF. Polos, jackets, and hats usually go embroidered. See each service page for the full breakdown, or ask on the quote form and we'll recommend one.
Can you print on dark-colored garments?
Yes, across every method. Screen printing and DTG both use a white ink underbase on dark fabric so the design sits on top properly; DTF's film-transfer process handles dark and unusual fabric colors especially well.
What file format do I need to send?
A vector file (AI, EPS, SVG) is ideal for screen printing. A high-resolution PNG with a transparent background works well for DTG and DTF. For embroidery, we digitize from whatever image you have — even a low-res logo, since digitizing rebuilds it as a stitch file regardless of the source resolution.
Turnaround & Service Area
How long does an order take?
Standard turnaround is 3–5 business days for DTG/DTF and 5–7 business days for screen printing or embroidery, counted from art/design approval, not from when you first reach out. Rush turnaround is available — ask when you request a quote.
What areas do you serve?
Indianapolis and the surrounding metro, including Carmel, Fishers, Noblesville, Westfield, Zionsville, Avon, Brownsburg, Plainfield, Greenwood, Franklin, Whitestown, Lawrence, and Speedway. See the Service Areas page for local notes on each.
Is there a walk-in storefront?
No walk-in storefront currently — orders are handled by quote, with pickup or delivery arranged per order. See the Contact page for details.
Care & Durability
How do I wash a printed or embroidered shirt so it lasts?
Cold water wash, inside-out, tumble dry low or hang dry, and never iron directly over a printed design. That single routine is the biggest factor in how long any print — screen printed, DTG, or DTF — stays looking new.
Will the print crack or peel?
Not under normal care if it was cured correctly at the shop level. Cracking is almost always a curing problem (not enough heat or time during production), not a fabric or washing problem — which is why the same full cure standard applies whether it's a 1-piece or 100-piece order here.
Question not answered here?
Ask directly — call now or send over the details and we'll reply with exact pricing.
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